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WGU Organizational-Behaviors-and-Leadership Exam Syllabus Topics:

WGU Organizational Behaviors and Leadership (IBC1) Sample Questions:

1. What is an advantage of a strong organizational culture?
Choose 1 answer

A) The company has low employee turnover.
B) Organizational purpose results in limited cohesiveness.
C) There is a lack of behavioral consistency
D) Employee behavior is rarely affected.

2. What is a disadvantage of group decision making?
Select one.

A) Groupthink
B) Norm disintegration
C) Felt conflict
D) Role disintegration

3. Which type of group is defined by the organization's structure?
Choose 1 answer

A) Informal group
B) Unified group
C) Designated group
D) Formal group

4. What is true about the relationship between performance evaluation and motivation?
Select one.

A) There is no relationship if the performance evaluation is tied to the employee's superordinate goals.
B) Employees see a negative exponential relationship to the performance evaluation.
C) Employees must have confidence that the performance evaluation will measure their emotional state.
D) Employees must have confidence that the effort they exert will lead to a favorable performance evaluation.

5. Three employees meet face-to-face to identify a problem and resolve it through open discussion.
Which type of conflict resolution technique is this?
Select one.

A) Compromising
B) Smoothing
C) Problem solving
D) Devil's advocate

Solutions: