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IBM C9020-971 Exam Syllabus Topics:

IBM Enterprise Storage Technical Support Sample Questions:

1. A customer is considering the purchase of an XIV system and wants the standard warranty.
What is the standard hardware warranty for this purchase?

A) Two year warranty with 9x5 next business day response.
B) One year warranty with 9x5 same business day.
C) One or three year warranty with 24x7 response (dependent upon machine type).
D) Five year warranty with 24x7 response (dependent upon machine type).

2. A customer has asked an IBM technical specialist about growth in I/O on its existing system. The specialist generated the following table:

Which tool was used to produce this table?

A) ProtecTIER Planner
B) Disk Magic
C) Batch Magic
D) Storage Tier Advisor Tool

3. A customer would like to use Analytics to drive business growth, reduce fraud, and increase efficiency. However, budgets are limited and the customer would like to use IBM Spectrum Scale to save money with the current storage infrastructure.
Which two IBM Spectrum Scale characteristics are applicable? (Choose two.)

A) Reduce costs by using only high capacity drives.
B) Identify the data that a company can dispose of.
C) Increase physical storage capacity to handle Analytics.
D) Increase storage utilization to defer future storage purchases.
E) Reduce operational efficiency to increase performance.

4. Which storage solution should you propose to a customer with a large VMware environment and one IBM System z?

A) DS88870
B) XIV
C) Storwize V7000 Unified
D) SONAS

5. A customer needs to implement Easy Tier in its data center for better and faster performance.
Which IBM product should the technical specialist propose?

A) DS8870
B) ProtecTIER TS7650G
C) XIV
D) SONAS

Solutions: