Certification Level

It's important to note that the A+ is an entry-level certification that addresses fundamental IT concepts at their most basic state. This certificate is opted by many candidates to successfully launch their careers in IT.

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What Other Important Details Should You Know?

The CompTIA 220-1002 exam is available in the Spanish, Japanese, Portuguese, Thai, English, and German languages. During the main test, you will have to solve 90 multiple-choice, drag and drop, and performance-based tasks in 90 minutes. Also, it should be mentioned that you will need to have a Pearson VUE account to take this exam.

Skills Measured in CompTIA 220-1002 Exam

Before taking the CompTIA 220-1002 test, it is very important to know all the topics that are being covered in it. All in all, you need to learn the following domains:

• Operating Systems

  The first topic in this exam makes up about 27% of the total questions. In this section, you will have to work on multiple areas that include the comparison of types and purposes of the operating systems, features of Microsoft Windows versions, as well as OS installation methods and upgrade methods. It is also important to be able to use the right command line tools, Microsoft operating system tools and features, and Microsoft Windows control panel utilities. An applicant should learn how to summarize app configuration and installation concepts and configure Windows networking.

• Security

  The next area covers about 24% of the whole content. In the subtopics included in this domain, you will be evaluated on the skills in summarizing the importance of physical security measures, explaining the logical security concepts, and comparing the wireless security protocols and authentication methods. You will be also given certain scenarios to test your skills in performing various processes. Thus, you need to be able to detect malware and remove it with the use of the appropriate tools and methods, compare social engineering, threats, and vulnerabilities, as well as know the differences of the basic Microsoft Windows OS security settings. It is essential to know how to implement the best security practices to secure a workstation, methods for securing mobile devices, and appropriate data disposal and destruction methods.

• Operational Procedures

  The last subject area makes the remaining 23% of the CompTIA 220-1002 exam. The subtopics include the following:

  • Explain common safety procedures;
  • Compare best practices that are associated with types of documentation;
  • Explain the environmental impacts and appropriate controls;
  • Explain the processes for addressing any prohibited activity as well as licensing, policy, and privacy concepts.
  
  

  You will be also tested on whether you are able to implement best practices of the basic change management and basic disaster prevention and recovery methods or not. It also includes your ability to use proper communication techniques and professionalism, identify the basics of scripting, and use remote access technologies.

• Software Troubleshooting

  As for this objective, it covers around 26% of the entire content. The subtopics include the evaluation of your knowledge of how to troubleshoot the problems related to Microsoft Windows OS, resolve PC security issues, use the procedures for malware removal, as well as troubleshoot mobile OS, application, and security issues.

New Career Opportunities?

Today, CompTIA A+ certified individuals are trusted by reputable companies to fill the existing IT support and operational roles. This list includes companies like Blue Cross Blue Shield, HP, Nissan, Intel, RICOH, and Dell. Having this certification leaves a lasting impression on prospective clients during job interviews who become more aware of your skills and ability to pass 220-1001 & 220-1002 certification exams. On that note, you will qualify for several jobs at the entry-level including the following:

• Technical Support Specialist;
• Help Desk Technician;
• Help Desk Technician;
• System Support Specialist.
• Data Support Technician;
• Desktop Support Administrator;
• Service Desk Analyst;
• Field Service Technician;
• Associate Network Engineer;
• End-User Computing Technician;

In addition, with this A+ certificate, you will be able to enjoy a decent salary that equals $62,216 yearly as Payscale.com claims.

Reference: https://certification.comptia.org/training/self-study/books/a-220-1001-220-1002-study-guide

CompTIA 220-1002日本語 Exam Syllabus Topics: