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Avaya 3001 Exam Syllabus Topics:

Avaya IP Office Configuration and Maintenance Sample Questions:

1. Which application will allow a system administrator to see historical inbound and outbound traffic information on a trunk in the IP Office?

A) Historical Reporting Application
B) Call Detail Reporter
C) System Status Application
D) Advanced Summary Reporter

2. What is the format for an ARS short rode to dial a telephone number on a SIP line with Trunk ID 20?

A) Number: N;
Telephone Number: Nsi7204441000
Feature: Dial
Line Group 20
B) Number: N;
Telephone Number: N"@sipprpvider.com"
Feature: Dial Line Group 20
C) Number: N
Telephone Number: N"@sipprpvider.com"
Feature: Dial
Line Group 20
D) Number: N;
Telephone Number: N"sipprpvider"
Feature: Dial
Line Group 20

3. After upgrading an IP Office to an IP500v2, a customer reports that their third-party call accounting software does not connect to the previously installed IP Office Delta Server. How can this be resolved?

A) Set the IP Office CDR Record Format to Enhanced using the IP Office Manager application.
B) Change the default port of 8080 for the Delta Server to a different port number to avoid the port conflict.
C) Re-evaluate the accounting package since IP Office does not support Delta Server beyond 5.0.
D) Upgrade Delta Server to the latest release using the IP Office Admin software.

4. Which license will enable VoiceMail Pro database interactions?

A) Essential Edition
B) Preferred Edition
C) Advanced Edition
D) Basic Edition

5. From which application are log files required for escalating issues to Avaya support?

A) System Monitor
B) Manager Report
C) Customer Call Status
D) SMDR

Solutions: