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NEW QUESTION 18
What is the most relevant reason that IP Office Support Services (IPOSS) should be proposed as an element of an Avaya IP Office TM solution?
- A. IPOSS remote diagnostics use Avaya SAL or SSL/VPN secure connections.
- B. IPOSS is sold only through authorized Avaya partners.
- C. IPOSS is required with every IP Office solution.
- D. IPOSS can be sold under wholesale and co-delivery models.
- E. IPOSS includes 24x7 support.
Answer: B
NEW QUESTION 19
Which of the following customer concerns are related to meeting the needs of a mobile workforce? (Select two.)
- A. Simplifying management
- B. Driving efficiencies
- C. Customer Satisfaction
- D. Work from anywhere
- E. Bring Your Own Device (BYOD)
Answer: C,D
NEW QUESTION 20
Which of the following customer concerns would be most closely associated with the perspective of a CEO or business owner? (Select two.)
- A. Increase profitability
- B. Add secure mobility features
- C. Grow my business
- D. Improve the customer experience
- E. Meet the UC needs of road warrior employees
Answer: A,C
NEW QUESTION 21
You are discussing Avaya IXTM Workforce Engagement Select with the decisionmaker at a prospective customer. The customer mentions that they are primarily interested in recording incoming and outgoing calls.
Which package would be most applicable to their needs?
- A. Workforce Management
- B. Recorder Edition
- C. Standard Edition
- D. Quality Management Edition
- E. Desktop Trigger
Answer: A
NEW QUESTION 22
Which of the following customer concerns would be most closely associated with the perspective of an IT Buyer? (Select two.)
- A. Integrate and re-use equipment l already own
- B. Add secure mobility features
- C. Improve the customer experience
- D. Grow my business
- E. Meet the UC needs of road warrior employees
Answer: A,C
NEW QUESTION 23
What is the currently correct brand name for the Avaya audio/video/web conferencing software that works with Avaya IP Office TM ?
- A. Avaya IX TM Workplace
- B. Avaya Personal Edition
- C. Avaya IX TM Spaces
- D. Avaya Equinox TM
- E. Avaya IX TM Meetings
Answer: C
NEW QUESTION 24
Which of the following statements is TRUE regarding Avaya Contact Center Select? Avaya Contact Center Select. (Select three.)
- A. Scales to advanced enterprise-grade features and integration with Avaya and 3rd party solutions
- B. Provides rapid deployment targets
- C. Is built for Avaya IX TM Workforce Engagement Select
- D. Supports the distribution of on-premise and remote agents and supervisors
- E. Offers only simple inbound voice call routing and reporting
Answer: B,C,D
NEW QUESTION 25
Which of the following are features of IP Office Support Services (IPOSS)? (Select two.)
- A. IPOS Scan be sold under wholesale and co-delivery models.
- B. IPOSS includes remote diagnostic capabilities.
- C. Avaya IP OfficeTM cloud deployment subscribers must buy a prepaid IPOSS contract on top of their monthly subscription fees.
- D. Default coverage hours for IPOSSare365x 24.
- E. IPOSS includes major software upgrades, updates and patches.
Answer: A,E
NEW QUESTION 26
A customer seeks communications for 150 employees, with access to advanced mobility and customer-engagement features, packaged as an easy-to-deploy appliance.
Which Avaya IP Office TM edition best fits this need?
- A. Basic Edition
- B. Essential Edition
- C. Preferred Edition
- D. Select Edition
- E. Server Edition
Answer: C
NEW QUESTION 27
What is the currently correct brand name for the Avaya audio/video/web conferencing software that works with Avaya IP Office TM ?
- A. Avaya IX TM Workplace
- B. Avaya IX TM Spaces
- C. Avaya Personal Edition
- D. Avaya Equinox TM
- E. Avaya IX TM Meetings
Answer: A
NEW QUESTION 28
Which of the following customer concerns would be most closely associated with the perspective of an IT Buyer? (Select two.)
- A. Integrate and re-use equipment l already own
- B. Improve the customer experience
- C. Add secure mobility features
- D. Grow my business
- E. Meet the UC needs of road warrior employees
Answer: A,C
NEW QUESTION 29
Your customer tells you that they have been having issues related to agent productivity and compliance, but that their current system doesn't provide away to track or measure performance.
Which feature of Avaya IX TM Workforce Engagement Select would enables them to create customizable, role-based scorecards and dashboards to measure the performance of all agents, queues, teams, groups, sites and lines of business supported by the contact center?
- A. Contact Recording
- B. Analyze module
- C. Live Monitor
- D. Coach and Learn
- E. Quality Management
Answer: E
NEW QUESTION 30
The _______________ licensing model is based on the number of concurrent agents logged in.
- A. Core
- B. Power
- C. Concurrent
- D. Workforce Management Named User
Answer: D
NEW QUESTION 31
Which of the following customer concerns are related to meeting the needs of a mobile workforce? (Select two.)
- A. Simplifying management
- B. Driving efficiencies
- C. Customer Satisfaction
- D. Work from anywhere
- E. Bring Your Own Device (BYOD)
Answer: D,E
NEW QUESTION 32
Which of the following hardware platforms can be used in an on-premises UC unified communications solution based on Avaya IP Office TM Server or Select Edition? (Select four.)
- A. Linux Server
- B. Cloud computing platform
- C. Hyper-V
- D. VMware
- E. IP500 V2
Answer: A,B,C,D
NEW QUESTION 33
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46150T exam questions from Pass4guide dumps: https://torrentvce.pass4guide.com/46150T-dumps-questions.html (40 Q&As)