[Oct-2023] Pegasystems PEGACPSA88V1 Actual Questions and Braindumps
Pass PEGACPSA88V1 Exam with Updated PEGACPSA88V1 Exam Dumps PDF 2023
NEW QUESTION # 19
A Declare expression evaluates a circumstanced decision tree. The decision tree evaluates a property set by a data transform. What two steps do you perform to ensure that the decision tree is configured properly ? (Choose 2)
- A. Test the declare expression to verify that the rule is configured correctly
- B. Specify the value of the circumstancing property when prompted in the run rule dialog
- C. Configure a test page with data to satisfy the circumstancing condition
- D. Test the data transform to verity the result is correct
Answer: B,C
NEW QUESTION # 20
ABC BankCorp wants to create a mobile app experience for users and CSRs for its Transaction Dispute application. Of the following requirements, which option requires you to configure distinct mobile app channels?
Available Choices (select all choices that are correct)
- A. Mobile app color palettes are different for users and CSRs
- B. The mobile app supports all mobile phone operating systems
- C. CSRs can create other case type instances on the mobile app
- D. The mobile app customizes currency units and date/time format according to the location of the users
Answer: A
Explanation:
This option requires you to configure distinct mobile app channels because it involves customizing the look and feel of the mobile app for different user groups. A mobile app channel is a configuration layer that defines how users interact with your application on mobile devices. You can create multiple mobile app channels for different user groups or personas and apply different branding, security, or functionality settings to each channel. Reference: https://community.pega.com/knowledgebase/articles/mobile/86/configuring-mobile-app-channels
NEW QUESTION # 21
Select the corresponding user interface (UI) action set component for each behavior in the Answer area.
Answer:
Explanation:
NEW QUESTION # 22
To qualify for an instant loan an applicant must earn a monthly income of at least GBP2000 and cannot exceed GBP15000 in credit card debt.
How do you enforce these restrictions when requesting an instant loan?
Available Choices (select all choices that are correct)
- A. Use a single Validate rule with two conditions one for income and one for credit card debt
- B. Use two Edit validate rules one for income and one for credit card debt.
- C. Use Ul controls to validate the entries in the income and credit card debt fields
- D. Use a Validate rule to call two Edit validate rules one for income and one for credit card debt
Answer: A
Explanation:
To enforce these restrictions when requesting an instant loan, you can use a single Validate rule with two conditions one for income and one for credit card debt. A Validate rule is a rule that tests property values for errors or omissions during case processing. You can define multiple conditions in a Validate rule to check whether the property values meet your business requirements. Reference: https://community.pega.com/knowledgebase/articles/case-management/86/validating-case-data
NEW QUESTION # 23
An online retailer creates a case type that processes and manages customer orders. The checkout process has four steps:
1. Review Order: The customer reviews the items in order of add-to-cart selection and can adjust the quantity of each item and delete items to calculate and display the order total.
2. Select Shipping Option: The customer selects a shipping option to determine and display the shipping charge for their order.
3. Enter Delivery Address: The customer enters their delivery address to determine the sales tax, if applicable, and the application displays the calculated sales tax.
4. Enter Payment Information: The customer selects a payment option and confirms the grand total of the order.
For each calculation, identify the appropriate chaining option to maximize the performance.
Answer:
Explanation:
NEW QUESTION # 24
A door manufacturer offers a finite list of colors on all its doors. As part of the order, customers can select the color of the door. Select the data page definition configuration settings to source a color drop-down list to minimize memory usage.
Object Type » ACME-Products-Data-Color or ACME-Products-Work-Color or ACME-Products-Work-ColorFeedback Edit Mode » Readonly Or Editable Or Savable Scope » Thread Or Requestor Or Node
- A. List, ACME-Products-Data-Color,ReadOnly,Thread
- B. List, ACME-Products-Data-Color,ReadOnly,Node
- C. Page, ACME-Products-Data-Color,ReadOnly,Requestor
- D. List, ACME-Products-Work-ColorFeedback,ReadOnly,Node
- E. Page, ACME-Products-Data-Color,ReadOnly,Node
- F. List, ACME-Products-Work-Color,ReadOnly,Node
Answer: B
NEW QUESTION # 25
Sales managers must be able to approve sales quote proposals by email and from their mobile devices How do you implement this requirement?
Available Choices (select all choices that are correct)
- A. Add an Approve/Reject step and enable email notifications on the case type
- B. Add an Approve /Reject step and enable approval from email and mobile
- C. Add an Approve/Reject step and a Send Email step
- D. Add an Approve/Reject step with mobile approval enabled and add a Send Email step
Answer: B
Explanation:
To implement this requirement, you can add an Approve /Reject step and enable approval from email and mobile. This way, sales managers can approve sales quote proposals by clicking a link in an email or by using their mobile devices. Reference: https://community.pega.com/knowledgebase/articles/case-management/88/configuring-approval-email-and-mobile
NEW QUESTION # 26
In the Travel booking case type, if a passenger indicates that they are traveling with a service animal, they must document the type. size, and age of the animal How do you configure the case life cycle to meet this requirement?
Available Choices (select all choices that are correct
- A. Create a Service animal accommodation child case that is automatically resolved if the passenger is not traveling with a service animal
- B. Configure a validation rule in the Travel booking case type settings to check whether the passenger is traveling with a service animal
- C. Apply an optional action to the Travel booking case type to allow the passenger to provide the information as needed
- D. Add an Identify service animal process within the Travel booking case life cycle and apply a condition to determine when to run the process
Answer: D
Explanation:
To meet the requirement, you can add an Identify service animal process within the Travel booking case life cycle and apply a condition to determine when to run the process. The condition can be based on a property that indicates whether the passenger is traveling with a service animal or not. Reference: https://community.pega.com/knowledgebase/articles/case-management/88/adding-processes-case-life-cycle
NEW QUESTION # 27
An order fulfillment case type allows a customer to update user profile information during the order placement stage The user profile consists of the following three pages
* Account ID and password
* Customer contact information
* A list of open orders with the status of each order
How do you configure the case type to allow customers to update any of the user profile pages individually?
Available Choices (select all choices that are correct1
- A. Add an alternate stage to the case life cycle.
- B. Add a button for each profile page to each assignment
- C. Add a set of optional actions to the case workflow
- D. Add an optional process to the case workflow
Answer: C
Explanation:
Optional actions are actions that users can perform at any time during a stage in the case workflow. They are not required to advance the case to the next stage or step. Optional actions can be used to allow customers to update any of the user profile pages individually during the order placement stage. Reference: https://community.pega.com/knowledgebase/articles/case-management/88/configuring-optional-actions
NEW QUESTION # 28
A library application used by staff creates a book request case when a member wishes toborrow one or more books. As part of the case process, the application shows the staff a readonly list of outstanding past-due books to remind the member to return late books, select the Data page definition for this use case.
- A. Page,Editable,Requester
- B. Page,Readonly,Requester
- C. List,Readonly, Thread
- D. Page,Editable,Node
- E. List,Readonly,Requestor
- F. List,Readonly,Node
Answer: E
NEW QUESTION # 29
Drag each report from the left to the corresponding report type on the right.
Answer:
Explanation:
NEW QUESTION # 30
A customer views a product available in multiple color options. The customer must select only one color for each product. Which Ul control allows a developer to present the user with all color choices at once, without prompting or clicking, while ensuring that the user can only select one of the color options ?
- A. Drop-down
- B. Radio buttons
- C. Check box
- D. Text input
Answer: B
NEW QUESTION # 31
You want to unit test a rule to ensure that the rule executes as intended, you need to populate a test page with valid data Which two options allow you to populate a test page before testing the rule? (Choose two) Available Choices (select all choices that are correct)
- A. Configure a validate rule to populate the page with the necessary data
- B. Copy data from an existing clipboard page
- C. Configure an assertion to define the required data
- D. Run a data transform to create the test page.
Answer: B,D
Explanation:
To populate a test page with valid data before testing the rule, you can run a data transform to create the test page or copy data from an existing clipboard page. A data transform is a rule that defines how to convert data that is in one format and class (the source) into data of another format and class (the target). The clipboard is a temporary memory area on the server that stores property values for your application. Reference: https://community.pega.com/knowledgebase/articles/data-management-and-integration/86/data-transforms https://community.pega.com/knowledgebase/articles/application-development/86/clipboard-tool
NEW QUESTION # 32
On a service level, the passed deadline interval is measured from
Available Choices (select all choices that are correct)
- A. the end of the deadline interval
- B. the end of the goal interval
- C. when a user begins the assignment
- D. when the assignment is ready for a user
Answer: B
Explanation:
On a service level, the passed deadline interval is measured from the end of the goal interval. The goal interval defines when to take action because a step or case is taking too long to complete. The passed deadline interval defines when to take further action because a step or case is past the deadline. Reference: https://academy.pega.com/topic/passed-deadline-interval/v1
NEW QUESTION # 33
Select each Use Case on the left and drag it to the appropriate Automation on the right.
Answer:
Explanation:
NEW QUESTION # 34
You configure a service level to adjust assignment urgency to 100 when the goal interval lapses How does the assignment urgency impact the deadline and passed deadline intervals?
Available Choices (select all choices that are correct
- A. Urgency value continues to increment as configured.
- B. Urgency value remains at 100 but other service level processing continues
- C. Service level processing is halted until the assignment is completed
- D. The user is notified that the maximum urgency has been reached
Answer: A
Explanation:
When the goal interval lapses and the assignment urgency is adjusted to 100, the urgency value continues to increment as configured for the deadline and passed deadline intervals. The urgency value determines how quickly an assignment needs attention and affects how assignments are prioritized in worklists and work queues. Reference: https://community.pega.com/knowledgebase/articles/case-management/86/configuring-service-levels
NEW QUESTION # 35
Which one of the following statements about configuring application access is true?
Available Choices (select all choices that are correct)
- A. Production-level values impact whether certain Access When rules evaluate to true
- B. You must configure an Access Deny record to prevent user access
- C. The system uses the most restrictive setting when an access group lists more than one role
- D. The Persona access landing page is available in Dev Studio
Answer: C
Explanation:
This statement about configuring application access is true. An access group is a rule that defines the roles and permissions that users have in an application. An access group can list more than one role, but the system uses the most restrictive setting when there is a conflict between roles. For example, if one role allows creating a case and another role denies creating a case, the system denies creating a case for users who belong to both roles. Reference: https://community.pega.com/knowledgebase/articles/security/86/access-groups
NEW QUESTION # 36
Which two requirements ensure that valid data is used in a case? (Choose two.) Available Choices (select all choices that are correct)
- A. The data is the correct field type
- B. The data fits the business logic
- C. The data is organized in a data type
- D. The data is locally sourced
Answer: A,B
Explanation:
These two requirements ensure that valid data is used in a case. The data fits the business logic means that the data values are consistent with the rules and conditions that define the case behavior and outcome. The data is the correct field type means that the data values match the expected format and structure of the field properties, such as text, number, date, or email. Reference: https://community.pega.com/knowledgebase/articles/data-management-and-integration/86/data-types https://community.pega.com/knowledgebase/articles/data-management-and-integration/86/field-values
NEW QUESTION # 37
You are designing a credit transaction case type and have the following requirement: Transaction disputes must be resolved within 3 days.
To meet this requirement you need to set the_____________ in the service level to 3 days Available Choices (select all choices that are correct)
- A. goal
- B. urgency
- C. passed deadline
- D. deadline
Answer: D
Explanation:
To meet this requirement, you need to set the deadline in the service level to 3 days. The deadline defines when to take action because a step or case is past due. The deadline interval is measured from when an assignment is ready for a user. Reference: https://academy.pega.com/topic/deadline-interval/v1
NEW QUESTION # 38
An organization requests the following behavior for a case type that allows customers to place orders for fulfillment
* The application identifies customer information, such as user ID and locale upon login
* Cases list the last 10 orders placed by the customer, including the order status
* Customers can select one of the previous 10 orders as the basis for the current order Select each piece of Information on the left and drag it to the appropriate Clipboard Location
Answer:
Explanation:
NEW QUESTION # 39
In the first step in a case type, the user compares data on a form to the data on a customer account. If the data matches, the case is resolved. If the data does not match, the user advances the case to update the account. Management only wants a record of the cases that update an account. What two configuration options do you use to implement this requirement ? (Choose Two)
- A. Add a persist case shape after the first step.
- B. Configure the starting flow to instantiate the case type as a temporary case.
- C. Apply a when condition to the first step to persist only cases requiring updates.
- D. Configure the first step to instantiate the case type as a temporary case.
Answer: C,D
NEW QUESTION # 40
Which one of the following statements about channel interfaces is true?
Available Choices (select all choices that are correct)
- A. A persona requires a unique channel interface
- B. Creating a channel interface creates a default work queue.
- C. User interfaces are also known as channel interfaces.
- D. All users see the same channel interface.
Answer: C
Explanation:
This statement about channel interfaces is true. A channel interface is a user interface that allows users to interact with an application through various channels, such as web, mobile, email, chatbot, or voice. A channel interface allows you to adjust your application to your specific business needs by creating tailored and interactive user interfaces. Channels are created from templates that include predefined layouts and navigation for use in your application. Reference: https://academy.pega.com/topic/channel-interfaces/v1
NEW QUESTION # 41
You are asked to create a visualization that allows managers in the Customer Service division to track the number and status of Customer Support Request cases submitted over the last 30 days What is the process that you follow to create this visualization?
Available Choices (select all choices that are correct)
- A. Open the Explore data landing page and then add a Reporting widget
- B. Open the Explore data landing page, and then create a new insight
- C. Open the Data landing page and then create a new insight
- D. Open the Channels landing page and then add a new portal
Answer: B
Explanation:
To create a visualization that allows managers in the Customer Service division to track the number and status of Customer Support Request cases submitted over the last 30 days, you can open the Explore data landing page, and then create a new insight. An insight is a visualization of data that you can use to monitor key performance indicators, identify trends, and discover opportunities for improvement. You can create insights from the Explore data landing page in App Studio. Reference: https://community.pega.com/knowledgebase/articles/reporting/86/creating-insights
NEW QUESTION # 42
Identify the two requirements that are satisfied by using a data transform. (Choose two.)
- A. Convert integer data to text data.
- B. Copy an existing order to a new case.
- C. Display the same data on multiple user views.
- D. Validate the format of a property value.
Answer: A,B
NEW QUESTION # 43
Which two field types are specialized versions of the Query field type? (Choose two ) Available Choices (select all choices that are correct)
- A. Embedded data
- B. Case reference
- C. A Picklist
- D. Data reference
Answer: B,D
Explanation:
These two field types are specialized versions of the Query field type. A Query field type allows users to select a value from a list that is populated by running a report definition rule or by referencing another field value rule. A Case reference field type allows users to select an existing case from a list that is populated by running a report definition rule on the Work- class or one of its subclasses. A Data reference field type allows users to select an existing data object from a list that is populated by running a report definition rule on a specific data class. Reference: https://community.pega.com/knowledgebase/articles/user-experience/86/configuring-field-types
NEW QUESTION # 44
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