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Salesforce Slack-Admn-201 Exam Syllabus Topics:

Salesforce Certified Slack Administrator Sample Questions:

Question 1

You provide channel strategy recommendations to your organization and want to ensure the right level of information visibility.
In which situation would a private channel best suit the needs of the teams involved?

A. A team of human resources members and hiring team members need to have an ongoing discussion regarding an open role, including discussion of role requirements, compensation, and candidate information.
B. A cross-functional team would like to explore new ideas for providing customer value on a new product line.
C. A team within your organization has announced that they're kicking off a new project and will need a channel to collaborate.
D. Your organization is globally distributed and would like to create a channel specific to events occurring at your organization's headquarters location.

Question 2

Your company uses a popular online tool to help monitor inventory in the warehouse. You need to get reports from the tool into Slack by the end of the week.
As a Slack admin, what is the first thing you should do? (Select the best answer.)

A. Set up an automatic email forwarding process outside of Slack to send the reports into Slack.
B. Create a workflow using an incoming webhook once the report is generated.
C. Search the Slack App Directory for an existing Slack app that supports the online tool.
D. Gather a team to begin developing a custom Slack app.

Question 3

You're the Workspace Primary Owner of a Slack Free plan. You want to allow all employees in your company to join your workspace when they're ready. You also want to prevent anyone outside your company from accessing your workspace without admin approval.
What should you do? (Select the best answer.)

A. Direct your employees to access Slack through your identity provider (IdP).
B. Allow all workspace members to invite new members.
C. Invite all employees to the workspace by entering their email addresses in the invite flow from the workspace settings page.
D. Enable employees to sign up for the workspace using the company's email domain.

Question 4

You're a Workspace Admin for your organization's Slack instance. A new member in your workspace posts a question about a specific project in a #general channel and tags all project members.
What should you ask the member to do?
(Select the best answer.)

A. Delete the message, and direct the member to the help channel.
B. Post the question in a channel related to the project.
C. Start a group direct message (DM) with project team members who may know the answer to the member's question.
D. Start a direct message (DM) to the project team members individually to see if they know the answer.

Question 5

Moshi is a Workspace Owner on the Plus plan. John is leaving the company on Friday, and Moshi will be deactivating John's IdP account.
What does Moshi need to do to ensure that John won't have access to Slack?

A. Deactivating the IdP account will automatically delete the Slack account that was bound to it via SSO.
B. Activate "Just-in-Time" de-activations to automatically remove John and any users who are inactive for more than 14 days.
C. Change the email, and reset the password. Changing the email will end John's Slack session.
D. Check that the IdP supports de-provisioning via SCIM and that the connector app is installed and configured correctly.

Solutions: