IBM C9020-461 : IBM Midrange Storage Technical Support V4

  • Exam Code: C9020-461
  • Exam Name: IBM Midrange Storage Technical Support V4
  • Updated: Oct 08, 2026     Q & A: 64 Questions and Answers

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IBM C9020-461 Exam Syllabus Topics:

SectionObjectives
IBM Storage Systems Fundamentals- Midrange storage architecture concepts
  • 1. Controller and disk subsystem operations
    • 2. Storage system components overview
      - Storage connectivity
      • 1. Fibre Channel fundamentals
        • 2. iSCSI and SAN integration concepts
          Troubleshooting and Maintenance- Problem determination
          • 1. Hardware failure isolation
            • 2. Log analysis and diagnostics
              - System maintenance
              • 1. Preventive maintenance procedures
                • 2. Firmware upgrades
                  Installation and Configuration- Host attachment and mapping
                  • 1. LUN provisioning
                    • 2. Host zoning and masking
                      - System setup procedures
                      • 1. Initial system configuration
                        • 2. Storage pool creation and configuration
                          Administration and Management- Storage management tasks
                          • 1. Capacity management
                            • 2. Performance monitoring
                              - Data services
                              • 1. Snapshots and cloning
                                • 2. Replication concepts

                                  IBM Midrange Storage Technical Support V4 Sample Questions:

                                  Question #1

                                  From a performance perspective, which metric is the most important aspect of the storage system for streaming video?

                                  • A. Capacity
                                  • B. Throughput
                                  • C. IOPS
                                  • D. Latency
                                  Reveal Solution  Discussion  0

                                  Correct Answer: C  🗳️

                                  Question #2

                                  A customer has a mission-critical applicationthat has a mixed workload of varying access demands. The performance is not meeting its business objective. The IBM Business Partner offered an IBM Storwize V7000 system with SSDs and HDDs.
                                  Which license allows this customer to automatically move moderately used data to the HDDs?

                                  • A. Compression license
                                  • B. Easy Tier license
                                  • C. Remote Mirror license
                                  • D. Flash Copy license
                                  Reveal Solution  Discussion  0

                                  Correct Answer: B  🗳️

                                  Question #3

                                  A customer wants to refresh its storage infrastructure for its VDI platform. The customer also wants to intermix existing work loads on the new platform. The VDI platform is extremely small (<2 TB) and the other work loads are not as intensive from a compute standpoint.
                                  What is recommended for the VDI platform to provide optimum performance?

                                  • A. Nearline SAS drives for both VDIand the other platforms
                                  • B. SSDs for the other platforms and Nearline SAS for VDI
                                  • C. Easy Tier using Nearline SAS drives
                                  • D. SSDs for VDI and SAS drives for the other platforms
                                  Reveal Solution  Discussion  0

                                  Correct Answer: A  🗳️

                                  Question #4

                                  A customer is looking for two new SAN Switches. A Business Partner suggested the Cisco MDS 9148 or IBM SAN48B-5.
                                  Which key differencebetween these products should the storage specialist discuss with the customer?

                                  • A. IBM SAN48B-5 switches offer "ports on demand" scalability
                                  • B. Cisco MDS 9148 supports FICON attachement
                                  • C. IBM SAN48B-5 supports optional 16 Gbps SFP+ connections
                                  • D. Cisco MDS 9148 supports USB for microcode upgradability
                                  Reveal Solution  Discussion  0

                                  Correct Answer: C  🗳️

                                  Question #5

                                  When speaking with a customer, which statement is correct for showing the differences between Flash and SSD?

                                  • A. SSD uses Field Programmable Gate Array (FPGA) modules.
                                  • B. SSD amplifies rotational latency.
                                  • C. SSD has to emulate a mechanical disk.
                                  • D. SSD latency is the same as Flash.
                                  Reveal Solution  Discussion  0

                                  Correct Answer: B  🗳️

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