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Peoplecert ITIL V3 Foundation (CMS7 Deutsch Version) Sample Questions:

1. Welche der folgenden Aussagen beschreibt BEST die Ziele des Release- und Deployment-Managements?

A) Erstellen, Testen und Bereitstellen der Fähigkeit zur Bereitstellung der von Service Design angegebenen Dienste, um die Anforderungen der Stakeholder zu erfüllen und die beabsichtigten Ziele zu erreichen
B) Um sicherzustellen, dass jedes von Service Design angegebene Release-Paket aus einer Reihe zusammengehöriger Assets und Servicekomponenten besteht, die miteinander kompatibel sind
C) Zum Aufzeichnen und Verwalten von Abweichungen, Risiken und Problemen im Zusammenhang mit dem neuen oder geänderten Service
D) Damit sichergestellt ist, dass alle Release- und Bereitstellungspakete nachverfolgt, installiert, getestet, verifiziert und / oder deinstalliert oder gegebenenfalls zurückgesetzt werden können

2. Welche davon fallen NICHT in den Verantwortungsbereich des Application Managements?

A) Unterstützung beim Design der Anwendung
B) Sicherstellen, dass die richtigen Fähigkeiten zum Verwalten der Infrastruktur verfügbar sind
C) Entscheiden, ob eine Anwendung gekauft oder erstellt werden soll
D) Anleitung für den IT-Betrieb zur optimalen Verwaltung der Anwendung

3. Welches der folgenden Merkmale ist KEIN Merkmal eines Prozesses?

A) Reagiert auf bestimmte Ereignisse
B) Liefert bestimmte Ergebnisse
C) Eine Methode zum Strukturieren einer Organisation
D) Es ist messbar

4. Welche der folgenden Aktivitäten werden von der Anwendungsverwaltung ausgeführt?

A) Definieren, wo sich der Hersteller einer Anwendung befinden soll
B) Zustimmen der Service-Levels für den von der Anwendung unterstützten Service
C) Festlegen, wer der Anbieter der Speichergeräte sein soll
D) Sicherstellen, dass die erforderlichen Funktionen verfügbar sind, um das erforderliche Geschäftsergebnis zu erzielen

5. Welcher Prozess ist für die Bereitstellung der Rechte zur Nutzung eines IT-Dienstes verantwortlich?

A) Zugriffsverwaltung
B) Erfüllung anfordern
C) Änderungsmanagement
D) Incident Management

Solutions: