Microsoft MS-100 : Microsoft 365 Identity and Services

  • Exam Code: MS-100
  • Exam Name: Microsoft 365 Identity and Services
  • Updated: Sep 11, 2026     Q & A: 431 Questions and Answers

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The Microsoft MS-100: Microsoft 365 Identity & Services exam is a prerequisite test associated with the Microsoft 365 Certified: Enterprise Administrator Expert certification. This exam is designed to evaluate the capability of the candidates to complete certain technical tasks. The applicants planning to take this test should have practical knowledge of Microsoft 365 workloads, including SharePoint, Exchange, Windows as a Service, and Skype for Business. It’s also recommended that they have an understanding of IT fundamentals, PowerShell, Active Directory, server administration, and networking.

Reference: https://www.microsoft.com/en-us/learning/exam-ms-100.aspx

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This exam measures your ability to accomplish the following technical tasks: design and implement Microsoft 365 services; manage user identity and roles; manage access and authentication; and plan Office 365 workloads and applications.

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Microsoft MS-100 Exam Syllabus Topics:

SectionWeightObjectives
Topic 1: Plan Microsoft 365 Workloads and Applications20-25%- Plan Microsoft Power Platform Integration
  • 1. Manage connectors and environments
  • 2. Integrate Power Platform services
- Plan and Implement Microsoft 365 Apps Deployment
  • 1. Deploy Microsoft 365 Apps
  • 2. Manage update channels
- Plan and Implement SharePoint Online, OneDrive, and Microsoft Teams
  • 1. Plan Microsoft Teams infrastructure
  • 2. Configure OneDrive for Business
  • 3. Plan SharePoint Online deployment
- Plan and Implement Exchange Online Deployments
  • 1. Plan Exchange Online migration
  • 2. Configure mail flow
Topic 2: Plan and Manage User Identity and Roles30-35%- Plan and Manage Roles
  • 1. Implement role-based access control
  • 2. Configure administrative roles
- Plan and Manage Azure AD Identities
  • 1. Manage guest accounts
  • 2. Manage self-service features
  • 3. Manage users and groups
- Implement and Manage Identity Synchronization
  • 1. Manage synchronization operations
  • 2. Configure Azure AD Connect
- Plan Identity Synchronization
  • 1. Plan Azure AD Connect deployment
  • 2. Design identity strategy
Topic 3: Manage Access and Authentication20-25%- Plan and Implement Application Access
  • 1. Manage application permissions
  • 2. Configure enterprise applications
  • 3. Implement single sign-on
- Plan and Implement Secure Access
  • 1. Implement identity protection
  • 2. Manage external access
  • 3. Configure conditional access
- Plan and Implement Authentication
  • 1. Configure authentication methods
  • 2. Manage password policies
  • 3. Implement multi-factor authentication
Topic 4: Deploy and Manage a Microsoft 365 Tenant15-20%- Monitor Microsoft 365 Tenant Health
  • 1. Manage support requests
  • 2. Monitor tenant performance
  • 3. Monitor service health
- Plan and Implement a Microsoft 365 Tenant
  • 1. Plan migration strategies
  • 2. Configure subscriptions and tenant settings
  • 3. Plan tenant architecture
  • 4. Manage domains

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