EXIN ITILFND : ITIL - Foundation

  • Exam Code: ITILFND
  • Exam Name: ITIL - Foundation
  • Updated: Sep 02, 2026     Q & A: 325 Questions and Answers

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ITIL Foundation Exam topics

Candidates must know the exam topics before they start of preparation. Because it will really help them in hitting the core. Our ITIL Foundation exam dumps will include the following topics:

  • Know the purpose and key terms of 15 ITIL practices
  • Understand the purpose and components of the ITIL service value system
  • Understand the activities of the service value chain, and how they interconnect
  • Understand 7 ITIL practices
  • Understand how the ITIL guiding principles can help an organization adopt and adapt service management
  • Understand the four dimensions of service management
  • Understand the key concepts of service management

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ITILFND06: Functions – this topic area will evaluate your ability to describe the objectives, role, and organizational structures with the service desk function, which include:

  • • Specific service desk function;• Technical management function;• Application management function with application development;• IT operation management function.

ITILFND Test Details

In the actual test, exam-takers will have 40 questions formatted in multiple choices and they are to answer them in 1 hour. Also, the ITIL ITILFND test has a passing score of 65% and costs $383 in the USA. In the next section, we will look into the study books to use so that you can attract the indicated passing score. Commonly, the books are a pre-eminent aspect of the exam as they enable comprehension of the varied objectives designed for the final test. For the ITILFND, candidates need to satisfy fixed learning outcomes that include:

  • Selected functions;
  • The practice known as service management;
  • Competence in addition to training.
  • Technology as well as architecture;
  • Generic concepts in addition to definition;
  • Key principles as well as models;
  • Service lifecycle associated with ITIL;
  • Selected roles;

Dear friends, as you know, the exam date is approaching, and we must here arouse your attention that you have limited time. How to smoothly pass the ITILFND practice exam and get the desirable certificate is very important. Our ITILFND valid cram is full of important knowledge to assimilate. And by make full use of these contents, many former customer have realized their dreams. So many people assign their success to our ITILFND prep torrent. Our ITILFND practice materials are the fruitful outcome of our collective effort. Now please get acquainted with our ITILFND practice materials as follows.

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EXIN ITILFND Exam Syllabus Topics:

SectionWeightObjectives
ITIL Practices29%- Key Practices
  • 1. Deployment Management
  • 2. Service Desk
  • 3. Service Configuration Management
  • 4. Continual Improvement
  • 5. Information Security Management
  • 6. Monitoring and Event Management
  • 7. Relationship Management
  • 8. IT Asset Management
  • 9. Service Level Management
  • 10. Supplier Management
  • 11. Problem Management
  • 12. Release Management
  • 13. Incident Management
  • 14. Change Enablement
The ITIL Service Value System16%- Service Value System Components
  • 1. Continual Improvement
  • 2. Service Value Chain
  • 3. Practices
  • 4. Governance
  • 5. Guiding Principles
The Service Value Chain10%- Service Value Chain Activities
  • 1. Improve
  • 2. Engage
  • 3. Design and Transition
  • 4. Plan
  • 5. Deliver and Support
  • 6. Obtain/Build
The Four Dimensions of Service Management8%- Four Dimensions
  • 1. Partners and Suppliers
  • 2. Organizations and People
  • 3. Information and Technology
  • 4. Value Streams and Processes
ITIL Guiding Principles15%- Guiding Principles
  • 1. Optimize and Automate
  • 2. Progress Iteratively with Feedback
  • 3. Think and Work Holistically
  • 4. Start Where You Are
  • 5. Focus on Value
  • 6. Keep It Simple and Practical
  • 7. Collaborate and Promote Visibility
Key Concepts of Service Management22%- Service Management Concepts
  • 1. Value and Value Co-Creation
  • 2. Products and Services
  • 3. Organizations, Service Providers, Service Consumers and Stakeholders
  • 4. Service Relationships
  • 5. Outcomes, Costs and Risks

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