Salesforce AP-220 : Order Management Developer Accredited Professional

  • Exam Code: AP-220
  • Exam Name: Order Management Developer Accredited Professional
  • Updated: Aug 23, 2026     Q & A: 92 Questions and Answers

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Salesforce AP-220 Exam Syllabus Topics:

SectionWeightObjectives
Integration with External Systems25%- ERP, payment, inventory system integration
- Middleware and external system connectivity
- REST / SOAP API integration patterns
- Platform Events for real-time updates
Testing, Debugging and Deployment5%- Deployment best practices
- Apex testing and code coverage
- Debugging and troubleshooting
Data Management and Performance10%- Data indexing and query optimization
- Large dataset management
- Governor limits and scalability
Apex Development for Order Customization25%- Apex triggers for order events
- Asynchronous processing (Queueable, Future)
- Custom logic extension for order processes
- Bulk data handling and best practices
Order Orchestration and Automation15%- Process automation and optimization
- Orchestration scenario design
- Flow Builder for order automation
- Error handling and retry mechanisms
Order Lifecycle Management and Architecture20%- Order Summary, Fulfillment Order structure
- Fulfillment status tracking and state management
- Order orchestration plans and workflows
- Order data model and relationships

Salesforce Order Management Developer Accredited Professional Sample Questions:

1. A customer needs to implement a solution for handling bulk refunds.
What approach should be used?

A) Manual data uploads via Data Loader
B) Custom Apex Jobs with batch processing
C) Real-time updates using REST APIs
D) Static templates for refund approvals


2. What considerations are critical when prioritizing proposed integrations in Order Management? (Choose two)

A) Alignment with business goals and value realization
B) Limiting integrations to Salesforce-native solutions
C) Avoidance of real-time integrations to simplify workflows
D) Feasibility of implementation within the given timeline


3. Which features of OCI can be positioned as a value-add for customers? (Choose two)

A) Limiting inventory visibility to internal users only
B) Optimizing inventory allocation for seamless order fulfillment
C) Real-time inventory tracking across multiple channels
D) Avoiding the need for external integrations


4. What are best practices for integrating Omnichannel Inventory with B2C Commerce? (Choose two)

A) Avoid mapping inventory locations to B2C Commerce objects
B) Ensure compatibility with third-party inventory systems
C) Use APIs to enable real-time inventory synchronization
D) Migrate all legacy inventory data before integration


5. What is the primary function of the entity relationship diagram (ERD) in the Order Management data model?

A) To define API endpoints for hierarchical object graphs
B) To integrate with external data sources
C) To visualize object relationships and dependencies
D) To automate object creation in Salesforce


Solutions:

Question # 1
Answer: B
Question # 2
Answer: A,D
Question # 3
Answer: B,C
Question # 4
Answer: B,C
Question # 5
Answer: C

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