Avaya 31860X : Avaya IX™ Calling Design Exam

  • Exam Code: 31860X
  • Exam Name: Avaya IX™ Calling Design Exam
  • Updated: Jul 25, 2026     Q & A: 62 Questions and Answers

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Avaya 31860X Exam Syllabus Topics:

SectionObjectives
Integration Scenarios- Third-party integrations and interoperability
  • 1. Media server and gateway interactions
  • 2. Active Directory and CTI integration
Overview of Avaya IX Calling Design- Exam objectives and scope
  • 1. Design principles for Avaya IX Calling
  • 2. Understanding Avaya IX Calling components
Licensing and Feature Options- Licensing models
  • 1. Core licenses vs optional suites
  • 2. Equinox and SIP licensing
Architecture and Components- Core architecture elements
  • 1. Session Manager and System Manager roles
  • 2. Communication Manager integration
Design and Deployment Considerations- Solution design requirements
  • 1. Scalability and redundancy
  • 2. Network and security planning

Avaya IX™ Calling Design Sample Questions:

1. A customer with an existing Communication Manager 6 (CM) duplex solution with g4bos and isdn trunks at their main location, is adding some remote sites with G430 gateways and local ISDN trunks for survivability and local calling. They will be inter-connecting them with an MPLS network with limited bandwidth to these remote sites. They want a network design that will restrict voice traffic to a defined level with the ability to overflow to the PSTN.
What would be the minimum network region design look like?

A) Two IP network regions per remote location, (one for the gateway, and one for the telephones), one intervening network region, G.729 inter-region codec,implement Call Admission Control (CAC) with Inter-gateway Alternate Routing (IGAR)
B) One IP network region per remote location, connect each remote network region directly to the main site's network region, G.729 inter-region codec, implement Call Admission Control (CAC) with Inter-gateway Alternate Routing (IGAR)
C) One IP network region per remote location, one intervening network region, G.729 inter-region codec, implement Call Admission Control (CAC) with Inter-gateway Alternate Routing (IGAR)
D) One IP network region per remote location, two Intervening network regions, G.729 inter-region codec, implement Call Admission Control (CAC)


2. A customer Is adding a branch location, and they have an Avaya Aura core at their existing location. It is a requirement that the equipment at the new branch location continues to provide service during WAN failures.
This includes the ability for callers to leave a voicemail message by having the call route from the new location over PRI to the core location where the voicemail resides.
Assuming both locations have PRI and G450s, which Item needs to be included at the new location?

A) Session Manager server
B) Survivable Core server
C) Standard Local Survivability
D) Survivable Remote server


3. You are helping a new Sales Engineer learn about Avaya Aura survivability. If a branch that has only SIP devices and has deployed a Survivable Remote Communication Manager and Session Manager, the engineer wants to know what happens when the connection to the Avaya Aura core is down.
What are two things you would tell the engineer? (Choose two.)

A) The local SIP device cache provides feature functionality.
B) SIP telephones fail-over to the Survivable Remote Session Manager.
C) The Survivable Remote Communication Manager provides feature functionality.
D) The Core Communication Manager provides feature functionality.


4. You are creating a new Communication Manager design. You have included Avaya provided servers with G450 gateways. The solution requires 200 - H.323 telephones. Trunk service from the PSTN will be IP trunks.
Shuffling will be enabled. They have also requested call recording via Device Media Call Control (DMCC) application programming interface.
To record all IP endpoints simultaneously, how many DSP resources are required?

A) 200 DSP resources
B) 400 DSP resources
C) 800 DSP resources
D) 600 DSP resources


5. A customer is interested in deploying geo-redundant System Managers. Which two requirements would they need to know? (Choose two.)

A) Both servers must be on the same IP subnet.
B) The two servers must have the same version of software,
C) The two servers can reach each other on the network.
D) Both servers must have the same IP address.


Solutions:

Question # 1
Answer: D
Question # 2
Answer: B
Question # 3
Answer: B,C
Question # 4
Answer: C
Question # 5
Answer: A

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