Oracle 1Z1-456 : Oracle Fusion Customer Relationship Management 11g Sales Essentials

  • Exam Code: 1Z1-456
  • Exam Name: Oracle Fusion Customer Relationship Management 11g Sales Essentials
  • Updated: Jul 28, 2026     Q & A: 133 Questions and Answers

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Oracle 1Z1-456 Exam Syllabus Topics:

SectionObjectives
Territory Management- Territory Setup and Maintenance
  • 1. Define Configuration Activity
    • 2. Manage Synchronization and Schedulable Processes
      • 3. Describe Lookups, Profile Options, and Dimensions
        - Sales Territory Design
        • 1. Define Sales Territories
          Core CRM Configuration- Sales Foundation Concepts
          • 1. Lead Management Basics
            • 2. Common CRM Configuration
              Opportunity Management- Sales Methods and Opportunity Configuration
              • 1. Define References and Competitors
                • 2. Describe Sales Methods
                  • 3. Configure Opportunity Management
                    Forecasting- Forecasting Configuration and Execution
                    • 1. Define Lookups, Profile Options, and Configuration Activities
                      • 2. Describe Forecasting Options
                        • 3. Run Forecast Processes

                          Oracle Fusion Customer Relationship Management 11g Sales Essentials Sample Questions:

                          1. A company has introduced a new product that requires a new object in the Oracle Fusion Sales application. What is the process to extend this new object in Oracle Fusion Sales?

                          A) The sales manager uses Oracle Object Composer to customize a new object and content.
                          B) The administrator uses CRM Application Composer to customize a new object and content.
                          C) The sales manager uses Oracle Composer to customize a new object and content.
                          D) The administrator uses Oracle Composer to customize a new object and content
                          E) The sales manager uses Oracle Composer to customize a new object and content


                          2. As an implementation consultant you are asked to define a customer specific template for all quota batch process outputs. Which tool would you use to customize quota batch process output templates?

                          A) Oracle BI Publisher
                          B) Oracle Reports
                          C) Oracle XDK
                          D) Oracle Essbase Server
                          E) Oracle bi Answers


                          3. Oracle Fusion Sales supports automatic synchronization of in-sync interrelated attributes between Opportunity and Revenue Line. A sales manager updates the opportunity status attribute to "Won".
                          Which two automatic in sync updates to Revenue Line attributes will occur?

                          A) In-sync Revenue Line Win Probability is unchanged.
                          B) In-sync Revenue Line status is unchanged.
                          C) In-sync Revenue Line status is set to Won.
                          D) In-sync Revenue Line Close Date is changed to current date.
                          E) In-sync Revenue Line Win Probability is set to 100.


                          4. A sales manager has create a lead and assigned the lead to sales resources. The manager wants to allow resources to view and update the data on the lead, excluding lead owner-and team membership-related details.
                          Identify the privilege option to restrict the resource from updating the lead owner and team membership details.

                          A) resource with Append access
                          B) resource with Edit access
                          C) resource with Full access
                          D) resource with Admin access
                          E) resource with Read-Only access


                          5. You are the administrator in charge of Oracle Fusion CRM configuration for your company. While configuring products, you identify a gap where Fusion doesn't provide a default method of capturing company's custom account code.
                          Select the two possible methods used to customize the application and capture the data.

                          A) Use a Descriptive flexfield.
                          B) Use a Key flexfield.
                          C) Run a SQL command to alter the database and add a column for the account code.
                          D) Use an Extensible flexfield.
                          E) Use Oracle Pane Composer to modify the product page.


                          Solutions:

                          Question # 1
                          Answer: B
                          Question # 2
                          Answer: A
                          Question # 3
                          Answer: C,E
                          Question # 4
                          Answer: B
                          Question # 5
                          Answer: A,D

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