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Salesforce Certified Slack Consultant Sample Questions:

1. What is one possible reason a client would pursue a grid migration?

A) To enable Slack workflows and integrations
B) To be able to use Slack Connect with external organizations
C) To enable a common set of policies & settings for all workspaces in a grid
D) To migrate one grid instance into another grid instance

2. You are working with a client on a Slack Business+ plan that has more than 200 employees. The client often works with external partners and has a vision to keep work in Slack as organized as possible while also providing space to create connections outside of daily responsibilities.
Which activity would NOT be included in your project plan?

A) Channel strategy
B) Discovery
C) Governance
D) Grid design

3. You are holding a discovery session with your client and they mention they have several big initiatives in the next month, so that it may be difficult for all employees to participate in pre-scheduled training activities.
Which two methods of delivery are best for your client's learning experience?

A) Leadership Ask Me Anything (AMA) Session
B) Customer story
C) Videos
D) Live training
E) Documentation

4. You are designing a learning session for your client. Your client counterpart has asked that you ensure learners are able to use threads and emoji reactions while working in Slack.
Based on Slack's experiential learning approach, what is the best option to ensure your attendees are able to perform these activities after the session?

A) Test your attendees with multiple choice questions about threading and emoji reactions.
B) Set aside time in the session to practice threading and emoji reactions live.
C) Include a screenshot of threads and emoji reactions on your slides.
D) Ask your attendees to read about threading and emoji reactions in the Slack Help Center after the session.

5. Your client wants to provide periodic updates to their employees via Slack channels to decrease the number of emails and mandatory meetings. However, the client is concerned that some employees may miss the updates.
What type of channel would best address this concern?

A) Org-wide channel, required
B) Multi-workspace public channel
C) Org-wide default channel, optional
D) Org-wide default channel, required

Solutions: